PRIVACY POLICY
PRIVACY POLICY
This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the laws of the United Arab Emirates (UAE), including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), Federal Decree-Law No. 46 of 2021 on Electronic Transactions and Trust Services, and Federal Law No. 15 of 2020 on Consumer Protection.
Your privacy is important to us. We are fully committed to protecting the confidentiality, integrity, and lawful use of your personal information in line with UAE legal and ethical standards.
1. WHO IS RESPONSIBLE FOR THE DATA PROCESSING?
Company name: FORPADEL TRADING LLC (hereinafter, “AFP UAE” or “we”)
Trade License No.: 1039022
Registered address: Office 101-217, Hor Al Anz Building, Hor Al Anz, Dubai, United Arab Emirates
Email for data protection and privacy matters: hello@allforpadel.ae
Telephone: +971 50 135 1113
Website: www.allforpadel.ae
2. HOW DO WE OBTAIN YOUR INFORMATION?
We collect personal data directly from you through the following channels:
• Forms on our website (contact, registration, newsletter, event participation).
• Purchases made through our online store.
• Cookies and similar technologies (see our Cookies Policy).
• Emails, phone calls, or messages exchanged with AFP UAE.
• Data voluntarily provided during in-person events or marketing activations organized by AFP UAE.
3. PURPOSES OF DATA PROCESSING
Your personal data will be processed for one or more of the following purposes, depending on your relationship with AFP UAE:
1. Account creation and user management
To register and maintain your customer account on our website.
Legal basis: Performance of a contract.
2. Order and purchase management
To process your purchases, payments, shipping, returns, warranty claims, or related requests.
Legal basis: Contract performance and legal obligation.
3. Customer support and communication
To respond to inquiries or requests submitted via email, phone, or web forms.
Legal basis: Consent.
4. Marketing and newsletters
To send promotional content, special offers, or product updates when you have opted in.
Legal basis: Consent (you may withdraw it at any time).
5. Analytics and performance improvement
To analyze user behavior and improve our website and services through anonymized metrics.
Legal basis: Legitimate interest.
6. Event or competition participation
To manage participation in events, raffles, or brand activations.
Legal basis: Consent and legitimate interest.
4. DATA RETENTION PERIOD
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with applicable UAE laws, or to resolve disputes.
After this period, data will be securely deleted or anonymized.
5. ACCURACY AND UPDATING OF DATA
You are responsible for ensuring that the personal data you provide is accurate, complete, and up to date.
To update or correct your data, please contact us at hello@allforpadel.ae.
6. DATA DISCLOSURE AND THIRD-PARTY ACCESS
AFP UAE does not sell or rent user data.
However, we may share limited information with trusted third-party service providers solely for legitimate operational reasons, such as:
• Logistics and delivery partners.
• Payment processors and financial service providers.
• Marketing, analytics, and advertising platforms (e.g., Google, Meta, SalesManago).
• Web hosting, IT support, and cloud infrastructure providers.
All such parties act as data processors and are contractually bound to maintain confidentiality and comply with the UAE PDPL.
We may also disclose personal data to public authorities or courts if required by UAE law.
7. INTERNATIONAL DATA TRANSFERS
Some service providers may process anonymized or technical data on servers located outside the UAE (e.g., in the EU or USA).
In such cases, AFP UAE ensures that:
• Transfers are carried out securely and only when necessary;
• Adequate contractual safeguards are in place;
• Only the minimum data required for each purpose is shared.
By using our website and services, you acknowledge and consent that certain analytical or technical data may be transferred and processed abroad under these safeguards, in accordance with Federal Decree-Law No. 45 of 2021 and its Executive Regulations.
For further information, you can contact hello@allforpadel.ae.
8. YOUR RIGHTS UNDER UAE LAW
In accordance with the UAE Personal Data Protection Law (PDPL), you may exercise the following rights at any time:
• Access: Obtain confirmation and a copy of your personal data held by us.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data when it is no longer needed or upon withdrawal of consent.
• Objection: Object to processing carried out based on legitimate interests.
• Restriction: Request temporary limitation of processing.
• Portability: Request your data in a structured, commonly used format.
• Withdraw consent: Withdraw consent for non-essential processing activities.
To exercise your rights, email us at hello@allforpadel.ae specifying your request.
We will respond within a reasonable timeframe in compliance with the PDPL.
If you are not satisfied with our response or believe your data has been handled unlawfully, you may file a complaint with the UAE Data Office, the competent data-protection authority: https://u.ae/en/about-the-uae/digital-uae/data-protection.
We encourage users to contact us first to resolve any concerns promptly and amicably.
9. SECURITY MEASURES AND LIABILITY DISCLAIMER
AFP UAE applies technical and organizational security measures to ensure the confidentiality, integrity, and availability of your personal data, including access control, encryption, secure servers, and staff confidentiality undertakings.
However, AFP UAE shall not be held liable for security incidents, unauthorized access, or service disruptions resulting from causes beyond its reasonable control, including but not limited to force-majeure events, third-party failures, or global network interruptions.
Each third-party provider (payment gateways, analytics tools, or hosting platforms) remains independently responsible for compliance with its own data-security obligations.
10. MINORS POLICY
AFP UAE does not knowingly collect or process personal data from individuals under 18 years of age.
If such data is inadvertently collected without verified parental consent, it will be deleted immediately.
By using our website, you confirm that you are at least 18 years old or that you have obtained parental or guardian consent.
11. LIMITATION OF LIABILITY AND JURISDICTION
To the fullest extent permitted by UAE law, AFP UAE shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the processing of personal data, including but not limited to loss of profits, business, or goodwill.
This Privacy Policy shall be interpreted under the laws of the United Arab Emirates, and any disputes shall be submitted to the exclusive jurisdiction of the competent courts of Dubai, UAE.
12. CHANGES TO THIS PRIVACY POLICY
AFP UAE reserves the right to update or modify this Privacy Policy to reflect changes in law, technology, or business practices.
Any updates will be published on this page with a revised “Last Updated” date.
Last Updated: 30/10/2025
13. ACCEPTANCE AND CONSENT
By using our website or providing personal data, you confirm that you have read and understood this Privacy Policy and consent to the processing of your data in accordance with it.
📧 Contact for privacy and data protection: hello@allforpadel.ae
🏢 FORPADEL TRADING LLC, Office 101-217, Hor Al Anz Building, Dubai, UAE
📞 +971 50 135 1113